AI Policy For Credit Unions

Developed in partnership with leading credit unions

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Edition 11: Could AI Replace You on Zoom?

June 02 - June 08: How would you feel surrounded by AI's in your virtual meetings? Plus, Nvidia recently passed Apple as #2 most valuable company in the world, FTC and DOJ launch new probes into AI giants, all this and more in Edition 11 of the AviaryAI Newsletter.

Welcome to the AviaryAI Newsletter!

Thanks for joining us as we explore the intersection of GenAI and finance with practical learnings and the latest relevant insights. Let’s get started.

This week you’ll learn:

  • 🎥  Zoom’s plans for exploring an AI you to stand in for calls
  • 🌟 Nvidia surpasses Apple as 2nd most valuable company in the world
  • 📊 3 key dimensions to assess AI projects for credit unions
  • 🔍 FTC and DOJ’s new probes into AI giants
  • 🚨 OpenAI whistleblower’s expose alleged recklessness and secrecy

Subscribe to the AviaryAI Newsletter here.

The coolest things we're watching and why you should care

Zoom Founder Wants AI to Attend Meetings For You
Zoom is exploring AI-generated digital twins to stand in for users on video calls. These deepfake representations could replicate a person's voice and appearance, presenting a virtual self on their behalf.

So what?
If Zoom rolls out this deepfake technology, credit unions could use it to automate meeting interactions without being physically present. However, this raises significant security concerns around identity verification and fraud prevention. 

Read the full story here

U.S. Launches Antitrust Probes into AI Giants
The FTC and DOJ are investigating Microsoft, OpenAI, and Nvidia for potential antitrust violations. With the FTC focusing on Microsoft’s investment in OpenAI and the DOJ scrutinizing Nvidia's chip dominance, these inquiries could reshape AI industry dynamics.

So what?
Regulatory scrutiny on major AI players can impact the availability and costs of AI tools for credit unions. Staying informed can help credit union executives adapt to potential changes and leverage smaller, innovative AI providers.

Read the full story here

OpenAI Insiders Call Out Recklessness and Secrecy
A group of OpenAI insiders, including current and former employees, are raising alarms about what they describe as a culture of recklessness and secrecy at OpenAI. Their concerns focus on the company prioritizing profits over safety measures, and they allege hardball tactics like restrictive non disparagement clauses to silence dissenters.

So what?
This evolving story highlights the importance of transparent and ethical AI practices. Ensuring your AI vendors prioritize safety and transparency can protect your institution from risks associated with rushed AI implementations. Curious how AviaryAI prioritizes safe and ethical development of AI? Respond to this email or check out our blog article: "How AviaryAI Mitigates Risk for Our Partners".

Read the full story here


Boost your efficiency with these easy to follow templates 

Generate an Effective Project Plan 

This prompt is perfect for whenyour marketing team is gearing up for a big campaign, likelaunching a new service offering ora community engagement initiative.

How to use this prompt:

  1. Copy and paste the template below into an AI model of your choosing
  2. Replace the [Insert x] with the recommended content
  3. Do not edit the content within the "<>" brackets
  4. Hit “Generate” and review the output
  5. Ask the AI any questions or changes you deem necessary

You are the [insert role] at a credit union with decades of experience developing high quality project plans. Your task is to generate a detailed project plan based on the inputs below.
Project Description: [insert 2-3 sentence description of the project]
Project Start Date: [insert start date]
Project End Date: [insert target end date]
Key Objective: [insert at least 1 key objective]
Use the following format for the project plan:
Key Objectives:
<objective 1>
<objective 2>
<objective 3>
<deliverable 1> : <key steps required for deliverable 1>
<deliverable 2> : <key steps required for deliverable 2>
<deliverable 3> : <key steps required for deliverable 3>
Project Start Date: <start date>
Milestone 1: <milestone description> by <date>
Milestone 2: <milestone description> by <date>
Milestone 3: <milestone description> by <date>
Project End Date: <end date>
Risk mitigation:
<Define risk 1> : <proposal to mitigate risk 1>
<Define risk 2> : <proposal to mitigate risk 2>
<Define risk 3> : <proposal to mitigate risk 3>


Looking for real world use-cases of AI for your credit union? Use our free: AI Prompt Library For Credit Unions


One simplified GenAI concept per week to build your AI Acumen

3 Dimensions to Identify Effective Use Cases for Your Credit Union

As a credit union leader, you're constantly bombarded with exciting AI use cases. But how do you prioritize the right ones? We've worked with our partners to identify three critical dimensions that every credit union should assess when developing their AI strategy:

  1. 𝐑𝐢𝐬𝐤 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: How secure and compliant is your data sourcing and usage? Your partners? What security threats do you need to mitigate? What guardrails and transparency measures do you need in place? 
  2. 𝐈𝐦𝐩𝐚𝐜𝐭 𝐏𝐨𝐭𝐞𝐧𝐭𝐢𝐚𝐥: Will the use case significantly move the needle on revenue generation, operational cost savings, or strategic priorities? How scalable is the generative AI ecosystem you're building?
  3. 𝐅𝐞𝐚𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲 & 𝐑𝐞𝐚𝐝𝐢𝐧𝐞𝐬𝐬: Do you have the necessary data quality and architecture in place? Is your tech stack ready to support the initiative? What upskilling, hiring, and change management needs will arise?

Carefully assessing each potential use case across these factors will help you effectively prioritize the right use cases. Get this right, and you'll be well on your way to transforming your credit union with responsible, scalable, and profoundly impactful AI.

Need help answering these questions? We're here to support you. Reply to this email or schedule some time with us here. 



Is the ability to understand and communicate how decisions are made by AI models. By making these processes transparent and "Explainable", we can ensure they're fair, predictable, and align with evolving regulatory standard. This transparency is crucial for maintaining member trust and identifying areas where the system might need adjustment.


The latest news at the intersection of GenAI and Finance

Nvidia Passes Apple in Valuation 

Nvidia has soared past a historic milestone, briefly attaining title of second most valuable company in the world last week with a market cap of $3.01 trillion, edging out Apple at $3 trillion. This remarkable feat is largely attributed to the skyrocketing demand for its flagship H100 chip, a pivotal player in the AI race.

Having first crossed the $1 trillion mark in May 2023, Nvidia's valuation surged past $2 trillion earlier this year, surpassing big names like Amazon and Alphabet. The company reported a staggering $14 billion in profits due to its high-performing chips and plans to launch a new AI chip, the Blackwell B200 GPU, later this year.

So what?
Nvidia’s meteoric rise highlights just how transformative AI technology can be. Nvidia’s dominance in the AI chip market, holding between 70 and 95 percent of market share, underscores the importance of investing in cutting-edge technology. Staying abreast of AI advancements isn't just about following trends; it’s about harnessing these developments to enhance your credit union’s services, improve operations, and better serve your members. 

Read the full story here

About AviaryAI

AviaryAI is the next evolution of financial interaction. Enhance your team with proactive outbound voice agents to welcome new members, encourage credit card activations, and drive non-interest revenue.

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